Privacy Policy

Effective Date: 5/03/2025

KazMexico ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Consumer Law (ACL).

 

1. Collection of Personal Information

We collect personal information that you provide directly to us, including:

  • Contact details (e.g., name, email, phone number, billing and shipping addresses)
  • Order information (e.g., purchase history, payment details, jewellery preferences)
  • Marketing preferences (e.g., newsletter sign-ups, promotional offers)
  • Website usage data (e.g., cookies, IP address, browsing history)

We collect this information when you:

  • Place an order on our website
  • Subscribe to our newsletter or marketing communications
  • Contact us for support or inquiries
  • Interact with our website and social media channels

 

2. Use of Personal Information

We use your personal information for the following purposes:

  • Order Processing: To process payments, deliver jewellery, and provide customer support.
  • Marketing & Promotions: To send newsletters, special offers, and updates (you can opt-out at any time).
  • Website & Business Improvement: To analyse website traffic and improve our services.
  • Legal Compliance: To meet our obligations under Australian Consumer Law and other regulations.

 

3. Disclosure of Personal Information

We do not sell or trade your personal information. However, we may share your details with:

  • Payment providers (e.g., Stripe, PayPal, Afterpay) for secure transaction processing.
  • Shipping carriers (e.g., Australia Post, couriers) to deliver your orders.
  • Marketing service providers (e.g., email platforms) to send promotional content (only if you opt-in).
  • Legal authorities if required by law.

 

4. Storage & Security of Information

We take reasonable precautions to protect your personal data from loss, misuse, and unauthorised access. Our website uses SSL encryption to secure transactions, and we follow industry best practices to store and process your information safely.

 

5. Your Rights & Choices

Under the Australian Privacy Act, you have the right to:

  • Access, update, or request deletion of your personal data.
  • Opt out of marketing communications at any time.
  • Disable cookies in your browser settings (this may affect website functionality).

To exercise these rights, contact us at kaz@kazmexico.com.

 

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

 

7. Returns, Refunds & Consumer Rights

As an Australian business, we comply with the Australian Consumer Law (ACL), which provides guarantees on products. If your jewellery is faulty, damaged, or does not meet expectations, you may be eligible for a refund, replacement, or repair. For more details, refer to our Returns & Refunds Policy.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email or website notification.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

kaz@kazmexico.com

 

By using our website and services, you agree to this Privacy Policy.